Howard Kennedy integrate Kim Document and monday.com
London-based law firm Howard Kennedy prides itself on offering straightforward advice to clients, including entrepreneurial businesses and multinational corporations. They recently encountered a distinctive challenge. A client required the Banking and Real Estate Finance team to significantly increase transaction processing speed within a limited timeframe. After focusing on the problem, not the technology, the team at Howard Kennedy embraced innovation to conquer their capacity challenges and achieve remarkable outcomes.
Challenges and Objectives
Howard Kennedy's Banking and Real Estate Finance team faced a common dilemma. Their existing processes meant they had reached their capacity limits for a specific client, with each loan transaction requiring manual data transfer into 17 separate documents. This approach was time-consuming and prone to errors.
The Innovative Solution
Kurt Byrne, the project's business analyst, discovered a practical solution by utilizing existing tools at Howard Kennedy, Kim Document, and monday.com. He focused on addressing the problem directly, not fixating on technology. Kurt engaged with fee earners to understand their specific challenges, aiming to save time and enhance their experience.
Impressive Results
The impact of this initiative speaks volumes. Howard Kennedy now concludes matters ten days faster than other law firms handling the same portfolio of work. They've achieved a timesaving of 90 minutes per matter, successfully delegated work to non-fee earning assistants, and managed higher workloads without needing more staff. The client account is more profitable and sustainable, and automation has eliminated the need for manual data rekeying.